I can’t say enough positive things about my experiences with Ray & Dana’s Inman Auto Care. They are professional, convenient, and treat you like family. I am always able to get an appointment right away. Their pick up & drop off services make getting a car repair less of a hassle. They take the time to explain repairs in a way I understand and let me know the costs before proceeding with work. We used to take our cars back to the dealer when maintenance was required. After several experiences of poor dealer customer service we decided to try someplace else. We are so thankful that we found Ray & Dana’s Inman Auto Care. The service is excellent but what puts them above others is their commitment to customer service.
Excellent service and fair prices. Work is always explained with cost estimate before being performed.Most important is the work ethic of everyone here....they truly strive to be the best. Their honesty is refreshing in today's world. I totally trust them.
I love Ray & Dana's Inman Auto Care, and I would highly recommend them. They're incredibly knowledgeable, don't try to upcharge you, and offer transportation options while they service your car.. Honestly, I tell all my friends to go here!
Not every establishment is willing to perform repairs on modified vehicles. Ray & Dana's knowledgeable staff aren't a remove and replace kind of shop. They work with you and consider your input while finding the best solutions. Thanks for the excellent service!!
We have a vehicle that has been costing hefty repairs at the dealership, so I decided to look up online for a highly rated auto repair shop. Seeing over 200+ reviews, I decided to give Ray & Dana's a try.They are very customer oriented,honest & trustworthy. Before they started with the repairs, they showed me the parts that needs to be fixed/replaced also explained the process. They even found out that the expensive part which the dealer replaced a month ago started to leak again and suggested to bring it back. Dana's wife even went out of her way just to drop me off to take the loaner car that they provided me since the repair won't be done until the afternoon. Simple gestures that would make you feel like their family. Couple of days later they reached out to me for feedbacks regarding the repair they made. Now that's beyond auto care, it's customer care!
While they did seem pricey at first, I find their quality of work to be well worth it, and to have their work guaranteed by them for a few years definitely helps. I have had several problems with my vehicle over the past year and they have solved all of them, one particular problem regarding my "check engine" lite and my EGR valve became very tricky to diagnose and did require several trips back to solve, however, since their work is guaranteed, I didn't have to pay a cent after my first visit for the problem. Highly recommend!
Have been going to Ray & Dana's for about 40 years now. In all that time he has always done a top notch job and has always stood behind his repairs. Whn I bought my Subaru Forester in 2010, Dana did all the maintenance, not the dealer. I would only go to a dealer for warranty work or recalls.Recently I needed the exhaust system replaced and lower ball joints. I needed a ride back when i dropped the car off and a ride to pick up the car when completed, no problem and I didn't wait long. If I was still working and needed a car they can offer a loaner car.Obviously after all this time I highly recommend him to anyone in need of a complete car Care center. When you have someone like Dana and his crew, you just don't go anywhere else. Who else offers a 3 yr or 36,000 mile warranty on their repairs. No need to go elsewhere.
If you want professional and quality service by knowledgeable Technicians , Ray and Dana’s Inman Auto Care is the perfect place for your all of your auto care needs. I am trained military mechanic/enthusiast who is more than satisfied with their professionalism, transparency, and service all around, not to mention they appreciate Veteran’s! People who don’t know much about vehicles , you don’t have to worry about being ripped off here, they are honest and they deliver quality work.
My name is Michael ruiz. I wish I could pick more than 5 stars. They provide great service and at the same time they care about you and your car. If you want The job done right the first time save yourself a lot of headaches and just bring it here , 100% satisfied.
I have used them for many years. There service is great, I never had a problem with their service.I have owned old cars in the past that broke down on the road, I would tell the tow truck driver to take me to Ray and Dana's because I knew I would get great service and it was a ride home because I live in walking distance to the shop.
The absolute best automotive experience that you can get in the area. Dana is very welcoming and has decades of knowledge to assist everybody that walks through the doors. The staff up front, Ray, Steve, and Liz are extremely friendly and a pleasure to deal with - the place always goes the extra mike to help my girlfriend and I. I wouldn’t dream of letting any other crew look at my vehicle.
I've been a customer of Inman Auto Care for over 15 years now. Top rate service offered by quality-trained mechanics, Inman Auto Care is there for all of my auto mechanic needs. Oil Changes come with multi engine check up. All jobs are handled with care and are costed out beforehand...no hidden surprises. Join their prepaid Club and receive coupons on future work.
My first experience with Inman Auto Care was the day my battery died. I had heard about them from customers in the hair salon I go to. So I walked across the street and explained the problem. In no time at all one of the service men went and jumped my car and brought it to the shop. They installed a new battery and soon I was on my way home. The waiting room is comfortable; the staff is very friendly; the prices are reasonable, and they are very honest and reliable. Beside the coffee is good. They are my car people now.
I highly recommend this place for their honesty, professionalism and customer service. I went to get a second opinion on an AC check done by chain store. The front desk lady was very professional and friendly. The owner greeted me and patiently listened to me about the previous diagnosis that asked me to replace two parts- compressor and condenser . He gave me updates on his diagnosis and after to doing his, tests, detected no major issues with the system. To be on the safe side they want me to come back in after a week to check if there are any leaks to the AC system. As it stands right now, they saved me over $1200. Also the lobby area is comfortable to wait in with WIFI and some snacks!! Great experience!!
I have been taking my cars for repairs and maintenance to Ray & Dana's for over 10 years and I can always count on their staff to be professional, courteous and trustworthy. I bring my car, my wife's car and the car my two teenage daughters drive. When my oldest daughter got her driver's license 5 years ago, I took the car she was going to be driving and had the folks at Inman Auto Care give it a courtesy check so I knew it would be safe and reliable for her to use.
I am not a guy who writes reviews, but after my experience at Inman Auto, I felt compelled to do so. Hands down best auto repair experience I have ever had! Customer service is second to none. This shop was referred to us by our insurance company, and I definitely do not regret dropping my car off to them. I will be using them for all my automotive needs in the future. Great job Dana! My car runs better now than when I bought it. Thanks so much! See you soon
I called their shop at 730am, and they fit me in for an oil change. They were so organized, quick and accurate with their service. The amazing part is I paid half the price that I would have paid at the shop I used to go to. I quote "Used to go to". I choose this shop as my new care takers for my car. Thank you so much!! 🚗
My family and I have been going to Ray & Dana's for various services (big or small) for many years. Regardless of the job being performed, we have found the staff to be friendly, welcoming and accommodating at all times. We have developed a level of trust and confidence in Ray & Dana's so much so that we take our cars there for regularly scheduled maintenance (unless it is part of the lease program). Anytime we have received a quote from a dealer for services on our cars, the 1st thing I do is call Ray & Dana's to determine 1. if the service actually needs to be performed and 2. to determine how much lower the cost will be by going to our trusted automotive advisers. I highly recommend Ray & Dan's to anyone with who needs automotive repairs or maintenance.
I have been a satisfied customer of Ray & Dana's for a long time. I have used them for many types of service on both my car and my daughters car. I have always appreciated their honest work ethics and how they work with you when problems arise. A great example is when I had my front brake pads and rotors replace. Within the service warranty period I developed a pulsing from the brakes. They first replaced the rotors at no charge. When the pulsing problem reoccurred they replaced both the rotors and pads at no cost. The brakes have been fine since. Now that is truly standing behind your service guarantee. Many thanks!!
I was in the New Jersey area driving back to Ontario Canada. On route my muffler broke. I needed this repaired prior to my drive home. I found Ray and Dana’s Inman auto service while searching for a well rated auto service repair shop. I sent a request in early in the morning by email and received a call back from Dana one of the owners promptly. They were able to look at my vehicle as soon as i could make it over. Upon arrival i was greeted by Steve, who took my information. I was then personally greeted by my first name and taken care of by Dana throughout my repair. They reviewed my vehicle with me and explained my repair options. (The shop area was clean and organized). They then provided an estimate. I approved the work and was given a time when my vehicle would be ready. They were upfront and clear about the price and how long it would take to complete the work. They genuinely care, and you could tell that from each customer that walked through the door while I was in the waiting room. I should add, they provide snacks and refreshments, and the lounge is clean, including the restroom. I highly recommend this shop, and, from my experience, you’ll have a great one too!
A couple of years ago I needed to find a reputable shop for my family to take our cars for service. I searched the web and found Ray & Dana's to have good reviews, so I went there.... and I'm so glad I did! They are like family to us now - with us having 4 cars in for service. When I walk in they know my name, they know my vehicles.I feel I have been treated more than fairly with every transaction and have never had a problem with their work. They will take your call even if they are busy and keep you informed through out the servicing. I wouldn't feel safe going anywhere else.Once you go there, you won't go anywhere else!